Spread-mmms uses USPS. Orders are processed within 5-7 business days, but usually a bit sooner. If you need the tapenade super fast, or have any questions about shipping (including requesting shipment using a different provider), please contact Spread-mmms (sales@spread-mmms.com or 917-727-8116) to make arrangements. We do our best to accommodate your requests.
We hope that you love everything you ordered from Spread-mmms; but we do understand, sometimes strange things happen. Should you have a problem with your order, please contact us immediately (sales@spread-mmms.com or 917-727-8116).
To maintain the integrity of our food product, we are unable to accept returns. Refunds or replacements can be arranged if there is a defect in the product/packaging, or the item was damaged during shipping. Please save all product & shipping materials until you hear back from us. Other concerns will be addressed on a case by case basis.